Our standard on-site delivery and pick up window is 6am-6pm, anything outside of those windows incurs an additional fee. We do ask for a 6+ hour window to avoid additional fees.

Delivery fees are based on mileage, time and distance from our warehouse locations.

You may call the main line on the day of your scheduled delivery. Please have your order number and address for delivery available. The Sales team can access your order and confirm your status with our dispatch team.

Many orders may be picked up from our warehouses in Woburn, Stoughton & Middletown, RI. Your Event Rental Consultant will be able to assist you further on what items may and may not be picked up.

We can absolutely deliver to multiple locations. Peak will require several pieces of key information to properly deliver to each location. Clients may be asked to provide site maps, floorplans, distances between locations, information on where the trucks may access each space, etc. Please note extra fees may apply.

We apologize if some items were missed on pick up. If you call the main line or email your Event Rental Consultant, we can have dispatch send out a second truck. Please note, if items were unavailable, moved or unable to be located upon initial pick up, additional fees will apply.

Peak offers set up and breakdown of our equipment for an additional charge. Please speak with your Event Rental Consultant about the items you need set up for. Please note, Peak is unable to set up, breakdown or move items belonging to another company.